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Shipping Policy

We ship via USPS/Fed Ex priority mail which takes 5-7 business days to arrive anywhere in the US.

Due to Covid19 some shipments may be delayed.

Once your order ships, you will receive an email with a tracking number and link to track your package.

Thank you for shopping with The Wig Vault. Org

Return &
Exchange Policy

Sis, We hope you love our product. But we understand sometimes things happen.

Returns are subject to quality approval by our returns department.

Please take extra care to inspect all returned items to ensure they meet these exchange requirements:

  • Unworn

  • Unused

  • Unstained, No grease, oils or hair dyes 

  • Free of hair and odors

  • Original Packaging

  • Sewn in tags attached

  • Within 7 days of purchase

  • Please return your item to the address below In the package, include your order number and full name, phone and email address.

2745D Town Center Blvd Ste.112

Sugar Land, Texas 77479

Please email or message us before your return. We will do our best to resolve the issue without any unnecessary restocking charges.

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